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Terms of service

Last updated October 2026

These terms apply to every order placed through this site.

Orders

An order is accepted once payment is confirmed. If a piece sells out between payment and dispatch we will contact you and offer a refund or an alternative.

All prices are in Australian dollars (AUD) and include GST where applicable. Shipping is calculated at checkout.

Product information

We photograph pieces as accurately as we can. Slight variation in colour and finish is normal for hand-finished jewellery, and metal tones can look different between screens.

Measurements and materials listed on each product page are correct to the best of our knowledge.

Payment

Payment is taken at checkout through our store platform's secure payment providers. We do not store card details.

Delivery and returns

Our Shipping and Returns policies form part of these terms.

Intellectual property

All designs, photography and copy on this site belong to Vivvyl and may not be reproduced without permission.

Governing law

These terms are governed by the laws of South Australia, Australia. Nothing here limits rights you have under the Australian Consumer Law.

Questions about this policy? Contact us.